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Wednesday 1 August 2012

THE REASONS BEHIND THE DEMONSTRATION AGAINST THE NAIROBI WOMEN'S HOSPITAL


PETITION
FROM: Women for Kenya; against the high maternal and infant mortality death at the Nairobi Women’s Hospital
TO: 1. The Nairobi Women’s Hospital
2. UNICEF
3. The Medical Practitioners and Dentists Board
4. THE Ministry of health- Government of Kenya
DATE: 4th August 2012
SUBJECT: HIGH INFANT AND MATERNAL MORTALITY RATE; RAMPANT INFLATION OF HOSPITAL BILLS; LAXITY, RUDENESS AND NEGLIGENCE UPON THE WOMEN AND CHILDREN BY THE HOSPITAL STAFF INCLUDING DOCTORS AND NURSES;
  1. Nairobi women’s hospital has repeatedly been lauded and recognized as a women’s hospital in the whole of the republic and beyond. They have gender and sexual violence recovery centre that should cater for persons who have undergone gender and sexual violation. They also have a maternal and infant package for women who wish to bring bundles of joy into the earth. But the truth in this hospital is depressing. This hospital has repeatedly violated the rights of Kenyans with regard to provision of the highest attainable standard of health. Women and new born children die at this hospital almost on a daily basis. The hospital has a gravely incompetent staff starting with the management, the doctors, the nurses, down to the supporting staff.
  2. Particulars of violations:
  1. Trainee nurses who simply stand back and watch you push your baby to death
  2. An average of two women in one week dies at the Nairobi Women’s Hospital
  3. Women who undergo caesarian section almost always end up brain dead and die.
  4. Doctors who fail to respond to distress calls such as excessive bleeding claiming it is normal; women have died as a result
  5. On average three new born infants die every day at NWH
  6. One woman was charged kshs 1.4 million after she has lost her baby and the Hospital only offered to negotiate the bill downwards after she made other women aware of her predicament.
  7. Blatantly overcharging women and correcting the bills without batting an eyelid only after one complains
  8. Charging researchers on Gender and Sexual Based Violence kshs 1,000 for every staff interviewed at the Nairobi Women’s hospital.
  9. Doctors who don’t wear scrubs or badges and are dressed up in civilian clothes, boots and jackets and one is left wondering whether the person inserting his fingers into your vagina is a doctor or just a passerby who decided to stop by and have some fun.
  10. Nurses who sit by and engage each other in story telling even when you press the button for attention; sometimes they take upto four hours to respond to your distress call by which time you have no energy left.
  1. Demands:
The Nairobi Women’s hospital must: Stop overcharging women; Employ professional doctors and nurses who are committed to its mission and vision and supervise them effectively; Eradicate maternal and infant mortality rate altogether-in this day and age, a woman should not die giving birth in an up market hospital like NWH; PROVIDE satisfactory explanation to all the women and children who have suffered violations and to the families of those who have passed on (you have a database so quit asking us for the complaints we have compiled); refund the overcharged clients or THEY JUST SHUT DOWN THE FACILITY ALTOGETHER.
The Medical Practitioners and Dentist’s Board must investigate ALL THE MATERNAL AND INFANT DEATHS at NWH within a reasonable time;
The Ministry of Health must step up its supervisory role and investigate the Nairobi women’s hospital
UNICEF should partner with the ministry of health and the various advocacy groups such as this one to monitor this hospital and hold it accountable.
  1. Failure to meet the above demands by the Nairobi women’s hospital, the medical practitioners and dentists’ board and the ministry of health shall result in a rallying call on all citizens to boycott Nairobi Women’s hospital in addition to filing a lawsuit against all the premature deaths that befell our fellow Kenyan women and their new borns. We shall also demand that the facility shuts down thereafter.
  1. This petition is presented by and on behalf of the following persons:
  1. Suzanne Toure
  2. HELLO mama- Kenyan moms against infant and maternal mortality
  3. Women for Kenya
  4. HELLO daddy- Kenyan dads against infant and maternal mortality


    Petition list;
    http://www.gopetition.com/petitions/nairobiwomenshospital/signatures.html

25 comments:

  1. Another grand scandal in kenya, this time in the private sector. Let the culprits face the law.

    ReplyDelete
  2. Hallo,i read about this petition on misterseed.I dont live in kenya and i dont know this hospital.After i read the blog,i was left with some nagging questions.This is the story of one side,What has the hospital to say about it.Two what is the main goal of this petition.In simple language what do you want to happen.I am all for justice and fareness and one mistake one dead baby is one too many.But at the same time i have come across a blog where a kenyan was writing alot of horrible things about a travel company,until we realised the writer was the owner of another travel company.There is alot of evil in kenya.So why dont this women come out in public.If we protest at the gates what will we achieve.If its true what happened am willing to support the women.And not by protesting at the gates but getting lawyers where the doctors can be charged in a court of law with negligence.At the courts everyone can be proven guilty or not.And justice will be done and hopefully licences will be revoked so that it does not happen to anyone else.
    Thats my two cents.

    ReplyDelete
    Replies
    1. Hello, looks like you haven't read the whole blog but just to brief you on the whole issue, we approached the management even before we went public with the issue, the CEO himself Mr. Sam Nthenya said that he never responds to mob justice and even blocked some of the women from posting on their facebook page. After we went public, we sent them three of the first blogs with a mediocre response of how he is going to individually look into the matters, he has been looking into them since! Then they went further and said that we should stop our "payukaring" and follow the right procedure into solving cases...the benefit of doubt was for them to deny all these accusations in public, they have never gone public, instead they keep advertising and expanding their business like it was a supermarket. That's when we decided to go public for them from all corners.

      Our main aim was to sensitize the public so that they may know what the hospital is all about. The picture we all had of them was this prestigious women's hospital thinking on going there we were going to receive the best of treatement, but ALAS!

      For those who know me, they know I am working just against the Nairobi Women's Hospital and wouldn't mind recommending a good hospital if I come across one!

      Read the blogs and you will understand why they victims never went public apart from very few.

      Thanks for your two cents:-)

      Delete
  3. If the CEO was that arrogant then let them get whats coming.But most important i hope those victims will get justice.Because at the end of the day i think the victims are the only ones that matter here.

    ReplyDelete
    Replies
    1. That is what we are hoping for as well! Even though no amount of money can ever replace the loss of life:-(

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  4. Its sad to read such a honoured hospital acting like a butchery let justice prevail and if possible shut down the hospital the doctors are only intrested in the money and thats very bad i hope that justice will prevail and action will be taken and i pray that our goverment hears our cry and do something its so painfull going to such a hospital to deliver your bundle of joy and end up going home empty handed and a bill that is unbelivable

    ReplyDelete
    Replies
    1. Money is the whole deal here, and another scandal has come up where patients are refunded like 200bob, are not given a receipt then "treated" with quacks! Their name surely beats their purpose!

      Delete
  5. You know what scares me.Shutting the hospital wont solve the problem because they will just move on start onother one or many small ones and continue with their impunity.Closing the hospital may only incur them financiale lose,and i doubt that even because they will sell it to someone else and operate in a different name.The most important thing is to see their practioner licence is withdrawn that way they cannot do that to anyone else,even in onother hospital but you can achieve that only through a court system.

    ReplyDelete
    Replies
    1. We hope the same happens! Those practising doctors who have been rude and negligent to the patients...I still have more stories to publish and am sure there are many many more who haven't heard of our campaign to air their grievances, not mentioning those who have retorted to suffering in silence!

      Delete
  6. if positive comments are welcome then here comes mine...3 and half years back i delivered my healthy baby at NWH and had the best treatment and care given to me. i was trained to bath, change and feed my baby. i left a happy new mom.

    sad to know that people have had very bad experiences in there.maybe its just a case of some ignorant nurses/doctors/employees which is the issue at hand. i hope guys are sincere about this.i hope too that this will be sorted and NWH can come back to its old self and i hope other people will be happy like i was.

    tuko pamoja

    ReplyDelete
    Replies
    1. You are a lucky one, you fall under the minority, how much did you pay and how many personal doctors did you have with you?

      Delete
  7. Hi anonymous this kind of petition doesnt happen easy and i fully support them i wish it was easy to deregister a medical doctor in Kenya. The board that is charged to do this is always covering up for their own its like they have an unwritten code not to dismiss we have had many doctors accused of negligence but they are still practising. Most affected victims have a lot of pain and choose too forget their experiences and i have a cousin who lost her baby there, negligence again what happenned to the noble doctors who were in it for the calling and not to make money i hope one of our ministers will come out and support this very noble act by a kenyan who is not fearless and if the pple behind this were campaigning for another competitor as you want to assume they would be doing it behind the cover but kenyans have had enough of all this.

    ReplyDelete
    Replies
    1. It stopped being a calling, they are all out to make money. Sorry about your loss.

      Delete
  8. for the longest time we have watched helplessly as patients die in the hands of merciless doctors due to negligence.how i wish we could drag them and tear their licenses.somebody please save us

    ReplyDelete
    Replies
    1. Let's hope for something good out of this.

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  9. you are doing a great job, i have heard stories about NWH, but i dint think they were this serious, when my wife was pregnant i took her their, it was her first pregnancy, There was no one to serve us, the reception had thing strong odour of antiseptic and something in my gut just told me not to get any services from there and thank God i did. KEEP UP THE GOOD WORK ON INFORMING THE PUBLIC

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  10. am almost due and when I went to nwh today for my clinic, I found blood on th lift floor and wall...no one was quick to clean it and had dried up, then the toilet is full of rusty surfaces.
    the lift laterfailed to work because of power..would someone recommend another hospital for me that's average on payment am disappointed

    ReplyDelete
    Replies
    1. You can join a group in facebook called "Hello Mama" there you will find lots of solution coz the ladies share amongst themselves their experiences. Good luck with everything!

      Delete
  11. The news about negligence at NWH was a shocker to me and my family. My wife delivered at NWH Adams branch last month and i must say she and our new born were given good care. The nurses (Ms Maina and the team) were very helpful in the delivery room.

    ReplyDelete
    Replies
    1. We are not disputing that there are positive stories from the NWH but they are very very few. Why, a) because the patients tagged their doctors along, doctors who know what takes place at the NWH and get very kali at the resident nurses b) you paid a huge amount for your services, lemmi guess...an amount ranging between 150 and 200K or even more.

      There are those who even paid 180k but got a shocker of their lives at the treatement there.

      Do you know some victims to date are unable to tell their stories? Why, because of the pain, the pain of losing a loved one.

      You should be really grateful for the good experience, and if you haven't noticed, the stories are still flowing in.

      Delete
  12. Shame, shame. I have been a patient there, actually gave birth there last year April and none of what has been stated here is true. the doctors and nurses wore scrubs, the nursing service was good. I was a cs case thus I was there for around 4 days and not once did a baby or mother die. Interestingly, my doctor gave me a list of hospitals I could go to but also recommended it, saying that they have all the facilities you will need in the event of an emergency. However, people do indeed die in hospital, it is after all a place people go when they are unwell. Realistically, all the 'good' hospitals in nairobi have their negative stories. I have been to Nairobi Hospital and the service I received there, I swore I would never ever step there as a client. My friends complain of Aga Khan Hospital. I have given birth in M P shah, and though their nursing care is excellent, their physical standards are seriously wanting.

    Please, please before you print some stories, it is good to actually check with patients. The ward i was in was full and not once did i hear a complaint. As soon as one mother went home, there was another to take her place. The matron in charge actually goes round checking that all is well with the patients.

    It is your prerogative to believe what you will, but I am not affliated with the hospital in any way. I am just a former client who has no complaints with them and is scoffing at those comments above.

    ReplyDelete
    Replies
    1. Anonymous, lucky you. I was there in April last year specifically from the 20th to the 23rd April.I was also a CS case and I lost my son,he was trying to breath but guess what they did not have an ICU wing for babies,he died just like that and after that none of those responsible nurses could be found or even the doctors.Just like you I am not affiliated to this blog but lets speak the truth and yes I am scoffing at your comment,maybe some people have issues but I will not be afraid to say what I went through at that hospital.I will also not encourage any of my loved ones or my friends to go to that hospital.If you want I can show you the grave where my little one rests, I would have sued but I know my God says Vengeance belongs to him.How I pray that day comes.

      Delete
    2. I can only tell you that you are lucky not to have been a statistic of the hospital. If all the stories published in this blog can only surmount to shame in your regard, all I can say is that you have your priorities totally misplaced. If you think that one can only wake up one day to attack a particular hospital for no apparent reason, then your priorities again need to be put in place.

      The second lady who lost her baby, if you want to share your story, please feel free to send them to sadhi0@gmail.com, I share your sentiments even though I wouldn't say I know what you go through but the fact that I have my baby with me safe and sound, can only give me an idea of how it feels like to lose one's own. Courage is all I wish you.

      Regards,
      Suzanne.

      Delete

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